This page clearly outlines all the rules and terms for using the bit 11 platform. Please read and understand these terms carefully before using our services. By creating an account or using any service on the platform, you are automatically considered to have agreed to these terms. If you have any questions about the terms, please contact our support team.
Last Updated: January 2025
To create an account on the bit 11 platform, you must be at least 18 years of age. Being an adult is mandatory to use online gaming services under the applicable laws of Bangladesh. You are required to provide accurate and complete information during registration, and we reserve the right to terminate accounts where false information is provided. Each user may only create one account, and any duplicate accounts found will be closed. You are solely responsible for the security of your account and should never share your password with anyone.
All financial transactions on bit 11 are conducted in BDT (Bangladeshi Taka) and deposits and withdrawals can be made via bKash, Nagad, and Rocket. When making a deposit, you must use a mobile banking account registered in your own name. Transactions from third-party accounts are strictly prohibited and any such transactions identified will be cancelled. A verification process must be completed for withdrawals, and processing typically takes 1–3 business days. If an incorrect amount is credited due to a technical error, we reserve the right to correct the discrepancy.
All games on our platform are operated fairly and transparently, and any form of cheating or fraud is strictly prohibited. If any user is found using software bots, automation tools, or any other improper methods, their account will be immediately suspended. In the event of any dispute regarding game outcomes, our system logs will be considered as final evidence. Any attempt to exploit bonuses or promotional benefits using multiple accounts will result in the cancellation of all associated accounts and the forfeiture of accumulated balances. We reserve the right to modify or update game rules at any time, and changes will take effect as soon as they are published on the platform.
Keeping your personal information secure is our top priority, and we never sell your data to third parties. Information provided during registration is used solely for account management and verification purposes. To view our full privacy policy, Privacy Policy page view. Information may be disclosed to relevant authorities where required by legal obligation. To request an update or deletion of your information, please contact our support team.
Bit 11 places the highest importance on responsible gaming and we want every user to enjoy games in a healthy and controlled manner. Gaming should never be considered a source of income — it is purely a form of entertainment. If you feel that gaming is having a negative impact on your daily life, take a break immediately and seek professional help if needed. Users on our platform can set their own deposit limits and temporarily suspend their accounts. For more details, visit our Responsible Gaming page view.
We reserve the right to close any account at any time without notice for the following reasons: providing false information, fraudulent activity, operating multiple accounts, or violating platform rules. Upon account closure, verified balances will be returned, however bonus or promotional credits may be forfeited. Users may also request to close their own account at any time by contacting the support team. If you have any objection to an account closure, you may submit an appeal to us within the specified timeframe. Our decision will be considered final.
Bit 11 reserves the right to modify these terms and conditions, in part or in full, at any time, and changes will take effect as soon as they are published on the platform. For significant changes, we will make reasonable efforts to notify registered users. Continued use of the platform after any changes will be considered as your acceptance of the updated terms. We therefore recommend visiting this page regularly to stay up to date. If any term is unclear, our support team is always ready to assist.
If you have any questions about the terms and conditions, our support team is always ready to help. Contact us or visit the FAQ page.
View FAQDirect answers to the most frequently asked questions.
Yes, if you do not read the terms and conditions, you will be unaware of important rules that could cause problems later on. By creating an account on the platform, you are automatically considered to have agreed to these terms. It is therefore advisable to read the terms carefully before registering. If anything is unclear, our support team will be happy to help. Being informed will make your gaming experience safer and more enjoyable.
For significant changes, we make reasonable efforts to notify registered users. However, we recommend visiting this page regularly to stay updated on all changes. You can check the "Last Updated" date at the top of the page to see when the most recent change was made. Continued use of the platform after any changes will be considered as acceptance of the new terms. If you object to any change, you may request to close your account.
If the account was not closed due to a rule violation and the balance has been verified, funds are generally returned. However, if the account was closed due to fraudulent activity or a breach of terms, the balance may be forfeited. Bonus or promotional credits are generally non-refundable. Identity verification must be completed before a withdrawal can be processed. For more details, please FAQ page view.