When you use the bit 11 platform, protecting your personal information is our highest priority. In this policy, we clearly explain what information is collected, how it is used, and what your rights are. The privacy of every user in Bangladesh is of the utmost importance to us.
Last updated: January 2025
Find out what types of information are stored on our platform
Your name, email address, mobile number, and date of birth are collected during account registration. This information is used to verify your identity and secure your account. We never request unnecessary personal information. This data is stored in accordance with the laws of Bangladesh. Your information is always kept in an encrypted state.
Necessary payment information is collected during deposits and withdrawals, however full card numbers or bank passwords are never stored. Transaction history is used solely for account verification and fraud prevention. All financial information is protected via SSL encryption. BDT transaction records are stored on secure servers. This information is not shared with any third parties.
Your device type, operating system, browser version, and IP address may be collected automatically. This information is used to improve platform performance and ensure security. It is particularly useful for enhancing the experience for mobile users. Your preferences are remembered through the use of cookies. You can manage cookies at any time through your browser settings.
Your game history, bet amounts, and win/loss records are stored. This information is used to ensure responsible gaming and to personalize your experience. It also helps protect your account by detecting unusual activity. Gaming data is never sold to advertisers. We analyze your gaming patterns in order to provide you with a better service.
Records of your messages and complaints are kept when you contact customer support. This information is used to improve service quality and resolve your issues more quickly. Support conversations are stored securely and are not disclosed to unauthorized parties. Unnecessary information is deleted once your complaint has been resolved. We always maintain honest and transparent communication with you.
Your approximate location data is used solely to verify service availability. This information may be required for security verification when accessing from outside Bangladesh. Precise GPS location is never collected. Location data is not shared with third parties. We collect only the minimum information necessary to protect your privacy.
Information collected on the bit 11 platform is used only for specific and legitimate purposes. We never sell your data or share it with unauthorized third parties. Before using any piece of information, we ensure it helps improve the quality of service we provide to you. All data is processed in compliance with applicable laws and regulations in Bangladesh. No marketing communications are sent without your consent.
Every bit 11 user has the right to retain full control over their personal information. You may view, correct, or request deletion of your stored data at any time. We are committed to processing your requests as quickly as possible. Users in Bangladesh have access to a specially simplified data management feature. We are always committed to protecting your privacy.
You have the right to know what information we hold about you.
You may request the correction of any inaccurate or outdated information.
You may request the deletion of your data under certain circumstances.
You may object to the use of your data for specific purposes.
What we do to keep you secure
Industry-standard encryption technology is used to protect your data on the bit 11 platform. All data transfers are completed via SSL/TLS protocols, safeguarding your information from external threats. Our servers undergo regular security audits and the latest patches and updates are applied. A 24/7 monitoring system remains active to detect unauthorized access. If suspicious activity is detected, account protection measures are taken immediately.
Our staff may only access user data when necessary and with specific authorization. Our team receives regular training on data protection. In the event of a data breach, we will promptly notify affected users and take the necessary steps. Your trust is our most valuable asset, and protecting it is our responsibility.
Necessary data is retained for as long as your account remains active. After account closure, certain information may be kept for a specified period in accordance with legal obligations. Financial transaction records are retained in compliance with Bangladesh's financial regulations. Once the required retention period has ended, data is securely deleted. You may request deletion of your data at any time.
If you have any questions or concerns about the Privacy Policy, please contact us. Our dedicated privacy team will process your request promptly.
Email: [email protected]
Your data is secure, your privacy is respected — join now and enjoy the best mobile gaming experience in Bangladesh.